> ## Documentation Index
> Fetch the complete documentation index at: https://doc.enfue.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Messenger

> Chat directly with candidates who have an Enfue account, without switching to WhatsApp, Zalo, or LinkedIn.

**Messenger** is Enfue's built-in chat. If a candidate has an Enfue account, you can message them right here instead of on WhatsApp, Zalo, or LinkedIn. Every chat stays next to the rest of the candidate's application, so your team never has to hunt through personal phones or other apps to see what was said.

Open **Messenger** from the main menu.

<Note>
  You can only chat with candidates who have an Enfue account. To reach anyone else, send them an email from the [Inbox](/hiring/inbox).
</Note>

## How Messenger is laid out

* **On the left**: every chat, with the candidate's name, the start of the last message, and how long ago it was sent.
* **On the right**: the selected chat, with the candidate's name at the top and the messages below. Messages from your team appear on the right, with your company's logo.

## Send a message

1. Click a chat on the left to open it.
2. Type in **Type a message** at the bottom.
3. Click the **send** button.

To start a chat with someone new, click the **compose** icon next to the **Messenger** title.

To see everything about the candidate, click **View profile** at the top of the chat. You can also chat with a candidate from the **Communication** section of their [applicant profile](/hiring/applicants/applicant-profile#communication).

## Messenger or Inbox?

| Use | When |
| - | - |
| **Messenger** | Quick questions and reminders, for example "We've sent your offer by email, please check," for candidates with an Enfue account. |
| **[Inbox](/hiring/inbox)** | Formal messages such as interview invitations and job offers, attachments, email templates, and any candidate without an Enfue account. |

<Tip>
  A short chat message is a good nudge after an important email, for example to let a candidate know their offer is waiting in their inbox.
</Tip>


## Related topics

- [Inbox](/hiring/inbox.md)
- [Connected tools](/integrations/connected-tools.md)
- [Welcome to Enfue](/index.md)


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